Refund Policy

Quick answers to questions you may have

Return and Refund Policy

Thank you for using bestandtrust.com. This Return and Refund Policy governs our policy regarding returns, refunds, and disputes related to your use of our platform.

1. Scope

This Return and Refund Policy applies to all users of bestandtrust.com, whether you are a service provider ("Provider") or a service seeker ("Seeker"). By using our platform, you agree to this policy.

2. Provider Services

Providers on bestandtrust.com offer various services to Seekers. Each Provider sets their own terms and conditions regarding refunds and cancellations for their services. Seekers should review the Provider's terms before engaging their services.

3. Seeker Projects

Seekers may post projects on our platform to receive proposals from Providers. If a Seeker cancels a project after hiring a Provider, the refund policy will depend on the agreement reached between the Seeker and the Provider.

4. Dispute Resolution

If a dispute arises between a Seeker and a Provider regarding refunds or the quality of services delivered, bestandtrust.com may facilitate communication and encourage resolution. However, bestandtrust.com is not responsible for enforcing agreements between Seekers and Providers.

5. Cancellation Policy

Seekers and Providers may cancel their accounts at any time. Upon cancellation, Seekers and Providers are responsible for resolving any ongoing disputes related to projects or services.

6. Refund Requests

Refund requests must be submitted directly to the relevant Provider or Seeker according to their agreed terms. bestandtrust.com does not process refunds directly unless specified otherwise in these terms or required by law.

7. Chargebacks

In cases where a chargeback dispute is initiated against bestandtrust.com, we reserve the right to suspend the user's account until the dispute is resolved. Users are responsible for any fees incurred due to chargebacks initiated against bestandtrust.com.

8. Contact Us

If you have any questions about our Return and Refund Policy, please contact us.

Important Notes:

  • This Return and Refund Policy is subject to change without prior notice. Please review this policy regularly for updates.
  • By continuing to use our platform after any amendments to this policy, you agree to the revised terms.

This Return and Refund Policy constitutes part of the Terms of Use governing your use of bestandtrust.com. Please read our Terms of Use for a complete understanding of your rights and obligations.

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