How Can We Help?

Quick answers to questions you may have

1. Is a "Caution Flag" Reliable?

Yes, Caution Flags are based on our thorough evaluation process. They indicate potential concerns buyers should be aware of before engaging with a company.

2. What Does a "Caution Flag" Indicate?

A Caution Flag suggests issues like negative reviews, unverified claims, or inconsistent performance. It's a signal to research further before making decisions.

3. How Does BestAndTrust Rank Businesses?

We use a combination of 5 factors that help reviews, market presence, and service quality to determine rankings. Our algorithm weighs these factors to provide accurate listings. Our 5 star rating is also a combination of multiple factors including

1) Work Quality
2) Timely Delivery
3) Responsiveness
4) Overall Costs
5) Your Satisfaction

4. How Does BestAndTrust Ensure Quality Service Provider Matches?

We verify provider credentials, analyze past performance to ensure optimal matches based on your specific needs.

5. Can I Preview My Review Before Publishing?

Yes, you'll have the opportunity to review and edit your feedback before submitting it for publication.

6. Are Reviews Accepted in Languages Other Than English?

Currently, we only accept reviews in English to ensure consistency and ease of verification.

7. What is an Unverified Review?

An unverified review is one where we couldn't confirm the reviewer's experience with the company. These are marked as such for transparency.

8. Why Hasn't My Online Review Been Published?

Reviews go through a verification process to ensure authenticity. This can take a few days. If it's been longer, please contact our support team.

9. What Constitutes Review Manipulation?

Review manipulation includes fake reviews, incentivized positive feedback, or attempts to remove legitimate negative reviews. We have strict policies against these practices.

10. Can I Update My Existing Review?

Yes, you can update your review to reflect new experiences or changes in your opinion. Log into your account and find the "Edit Review" option.

11. Is It Possible to Remove My Review?

While we encourage keeping reviews for transparency, you can request removal by contacting our support team with your reasons.

12. How Do I Change My Account Settings?

Access your account settings through the user dashboard. Here you can update your profile, notification preferences, and privacy settings.

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